Contact Us

For any inquiries regarding our travel products, you may contact us by giving us a call, visiting our outlets or dropping us a message. Our friendly staff will revert the soonest possible.

Visit our outlets

Group Tours, Free & Easy Tours, JR Passes, Admission tickets, SIM Cards, etc.


Address: 391 Orchard Road, Takashimaya Shopping Center Ngee Ann City #03-11C, Singapore 238872
Operating Hours:

Email: jtbtravelsaloon.sg@jtbap.com

Access Info: Approx 5-minute walk from MRT Orchard station the Orchard Rd exit.
Located at 3rd Floor of Takashimaya Building in Orchard Road.

JR Passes, Admission tickets, SIM Cards

JTB Rail Pass Counter @ JAPAN RAIL CAFE

Address: 5 Wallich Street, #01-20 Guoco Tower, Singapore 078883
Operating Hours:
Email: jtbjrcafe.sg@jtbap.com

Access Info: Just right above Tanjong Pagar MRT Station. Located on 1st floor of Tanjong Pagar Centre, facing to the park area (#01-20)

Send us a message

We will take approximately 2 working days to respond in details to your enquiry due to the high volume of in-store and online enquiries we receive on a daily basis. We thank you for your kind patience and understanding. For any urgent matters, please visit our Travel Saloon at Takashimaya S.C. #03-11C Ngee Ann City to speak with our Travel Consultants in person.

Please note that an auto-reply email will be sent in acknowledgement of the receipt of your enquiry. If you did not receive this auto-reply email, kindly check your input in the form and resubmit your enquiry.

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