About Us


About JTB Group

JTB was founded in 1912 with just 11 employees. Today JTB has grown to become Asia’s No. 1 travel agent, with offices in 36 countries and regions worldwide.
Some interesting facts about JTB global network (last updated in Mar 2015)

Its longstanding relationships with customers and business partners have made JTB a company that people trust and look to for great results.
With roots in countries around the world and deep understanding and affection for the cultures of those regions, JTB employees foster cultural exchange, telling the world about the many attractions of the places in which they serve. JTB offices are no mere land operators, but vital hubs that both send off and welcome international travelers. Wherever in the world our customers are coming from or heading to, JTB is proud to handle all aspects of the travel business. With a proprietary network that spans the globe, the JTB global network is that rare group of companies can provide all the travel services customers desire, all around the world.

Find out more gotop

Visit Our Branches


Group Tours, Free & Easy Tours, JR Passes, Admission tickets, SIM Cards, etc.


Address: 391 Orchard Road, Takashimaya Shopping Center Ngee Ann City #03-11C, Singapore 238872

Operating Hours:

TEL: 65950600
EMAIL: jtbtravelsaloon.hq@jtbap.com

Access Info: Approx 5-minute walk from MRT Orchard station the Orchard Rd exit.
Located at 3rd Floor of Takashimaya Building in Orchard Road.

Send an enquiry   Get Directions   Call 6595 0600 gotop

JR Passes, Admission tickets, SIM Cards


Address: 5 Wallich Street #01-20 Guoco Tower
Singapore 078883

Operating Hours:
TEL: +65 6384 4805
EMAIL: jtbjrcafe.hq@jtbap.com

Access Info: Just right above Tanjong Pagar MRT Station. Located on 1st floor of Guoco Tower, facing to the park area (#01-20)

  Get Directions   Call 6384 4805 gotop

Products and Services

  • Outbound Leisure Section
  • As the biggest travel agency in Japan, our expertise on travel in Japan ensures that we are able to provide unparalleled quality products and services to customers; be it through our multi-lingual counter-staff or our comprehensive group tour and free-and-easy packages. In addition, our hotel reservations system connects with over 6,000 ryokans and hotels all over Japan with instant booking confirmation. We are also an authorized agent of JR Passes, other train passes and theme-park tickets.
    Enquiry to JTB TRAVEL SALOON – TAKASHIMAYA S.C. Branch: jtbtravelsaloon.hq@jtbap.com

  • Inbound Section
  • Our group of 98 experienced, professional employees and 60 JTB guides are committed to serving our customers with the constant mindset of ensuring safety, comfort and personal touch. Our friendly employees at JTB Orchard lounge are most glad to assist Japanese tourists’ inquiries.
    Enquiry: opjtb.sg@jtbap.com

  • My Bus Section
  • Our Japanese speaking guides will take care of Japanese tourists participating in the Singapore local land tours. We conduct more than 20 tours daily and are looking forward to welcoming more tourists to join our tours.
    Enquiry for Japanese tours: opjtb.sg@jtbap.com

  • Purchasing Department
  • JTB World Gift offers free delivery service for souvenirs to Japan. Tourists can also purchase products from Singapore souvenir brochures at local price. This convenience has led to its popularity among tourists.
    Enquiry: orchard.sg@jtbap.com

  • Corporate, Education & M.I.C.E Section
  • With our extensive global network, we offer you a total solution in areas covering business travel management, MICE arrangement and overseas school trip.

    JTB Corporate Sales Department handles incentives and business-related travel for organizations and groups.

    We create customized tours for various purposes that can include the below, and our tours ultimately aim to create cohesiveness within the group that helps in building long-lasting cross-cultural relationships.

    Incentive Travel
    for Distributors
    and Dealers
    Teambuilding Site Inspection
    Gala Parties
    Dinner & Dance
    Meeting and
    New Office

    For large-scale events, or when a professional event team is required, we can partner up with our Events and Promotion Department in delivering the full package as one JTB provider.
    With over 358 JTB offices in 94 cities, covering 34 countries and regions, along with various other countries’ partner agents, no destination is too far for us. Our proprietary network spans the globe and we have the capacity to provide reliable travel services as you desire, all around the world.
    Start your journey with us as we create Perfect Moments, Always.

    Corporate Sales | JTB Pte Ltd
    Office Address: 79 Anson Road #07-04/05 Singapore 079906
    Email: sales.sg@jtbap.com
    Main Line: (+65) 6595 9922
    Main Fax: (+65) 6595 9900
    Website: /jp/

    Company policy

    Through the pursuit of fair and transparent corporate activities, by expanding our interaction with the community at large, we are contributing to the development of Asian communities.
    Based on our commitment to provide the best products and services, we are continuing to strive to provide the ultimate in customer satisfaction.
    Through continuous commitment to open and fair dealings with our business partners, we are striving to ensure mutual prosperity.